Rippa Australia FAQ
Frequently asked questions
Short answers to the questions we hear most. Each one links to the full answer.
- Buying & payment 6
- Delivery & freight 5
- Warranty, parts & support 6
- Machines & sizing 6
- Attachments & trade 5
No match on this page
Try the same search in the Help Centre, which has 127 answers. Or call 1300 263 551 or request a quote.
Buying & payment
How do I buy a Rippa mini excavator or skid steer?
Order from the product page, or send an enquiry and our team will confirm the model, options and freight with you. Full answer in the Help Centre.
How do I get a price for a machine with freight?
Send the Enquire Now form with your model and postcode, or call 1300 263 551. Full answer in the Help Centre.
Is GST included in your prices?
Yes, prices are shown in Australian dollars including GST. Full answer in the Help Centre.
How can I pay?
The online checkout takes major cards, PayPal, Shop Pay, Apple Pay and Google Pay, and finance is available through our partners. Full answer in the Help Centre.
Is finance available?
Yes, through Emu Money and FD Finance, subject to approval. Full answer in the Help Centre.
Can I cancel or return a machine?
A cancellation can be requested before the order goes to the manufacturer; after that, machinery sales are final. Your Australian Consumer Law rights are not affected. Full answer in the Help Centre.
Delivery & freight
How is my machine delivered?
By freight to your nearest approved depot, unless something else is agreed in writing. Full answer in the Help Centre.
What does freight cost?
It is quoted for each order because it depends on the machine, your location and access. Full answer in the Help Centre.
Will you deliver to my property?
Site or residential delivery is not standard, but it may be quoted separately. Full answer in the Help Centre.
Do you ship to every state and territory?
Yes, we supply customers across Australia, with freight quoted by location. Full answer in the Help Centre.
Can I collect my machine myself?
Ask when you order, as pickup is confirmed for each order. Full answer in the Help Centre.
Warranty, parts & support
How long is the warranty?
Cover is 3 months, 6 months or 1 year, depending on the component. Full answer in the Help Centre.
What does the warranty exclude?
Failures caused by human factors and manual labour are excluded, and maintenance conditions apply. Full answer in the Help Centre.
How do I claim on warranty?
Send us your model, purchase details and photos or video of the fault. Full answer in the Help Centre.
Can I get spare parts in Australia?
Yes, request a parts quote and we order the verified part from the factory for you. Full answer in the Help Centre.
Where are the manuals?
The user manual, brochure and parts book are in the Documents section of each product page. Full answer in the Help Centre.
Who do I call if my machine has a problem?
Call 1300 263 551, or message us on WhatsApp with a short video. Full answer in the Help Centre.
Machines & sizing
Which size mini excavator should I buy?
Decide by access width, digging depth and what you can transport; the range runs from the R06 to the R32. Full answer in the Help Centre.
What do the mini excavators weigh?
Listed operating weights run from 747 kg for the R06 to 3,371 kg for the R32. Full answer in the Help Centre.
How deep can they dig?
Listed maximum digging depths run from 1,001 mm on the R06 to 2,827 mm on the R32. Full answer in the Help Centre.
Will one fit through my side gate?
The R06 is the narrowest at 747 mm; compare each model's transport width with your narrowest point. Full answer in the Help Centre.
What engines do Rippa machines have?
The mini excavators use Kubota diesel engines, and most skid steers do too. Full answer in the Help Centre.
Do I need a licence or registration?
Rules differ by state and territory, so check with your local regulator. Full answer in the Help Centre.
Attachments & trade
Will this attachment fit my machine?
Check the model named in the attachment's title; each one is listed for specific models. Full answer in the Help Centre.
What attachments suit the R10, R13 and R15?
They share one range of buckets, hitches, augers, breakers and more. Full answer in the Help Centre.
Do machines come with a bucket?
Only what the product page lists as included; other attachments are sold separately. Full answer in the Help Centre.
Can I become a Rippa reseller?
Yes, apply online and we send our reseller pack within 1 to 2 business days. Full answer in the Help Centre.
How do I reach Rippa Australia?
Call 1300 263 551, message us on WhatsApp or email info@rippaaus.com.au. Full answer in the Help Centre.
Looking for something else?
The Help Centre has 127 answers on freight, warranty, finance, parts and every Rippa machine.